To install the Synergy App on your phone for Engineering work requests:

·   Go to the App store or Google Play store.

     · Search for synergy mms, install app (enter App store ID/password if prompted)

· Enter 2213 for the property code and login with your username and password

· If you don’t remember your password, or need to be setup, open a ticket in IT and we will add you as a user


Using the App:

· Use the Funnel icon at the top left to filter work requests for you or your dept.

· Use the “New” icon to add a new work request

· Required information is:

·       Location

·       Guest check box with a name or No check box for internal projects

·       Task

·       Comment with specifics of work that needs to be done

·       Save

· Ticket will be automatically added to the engineer pool