To install an encoder via USB (usually connected to a front desk workstation
- If there is a pre-existing encoder in the Ambiance system, take note of the PMS encoder ID before deleting the entry. If possible, keep the entry until the new encoder’s installation process is complete
- On FD station where encoder will be plugged in, install the Ambiance client on the PC. You can get the installer from visiting the Ambiance web gui/server, entering your credentials, and clicking the download button at the top right.
- An EXE file for Ambiance client will download. Run the executable once it has completed downloading.
- Click through the prompts and specify the server hostname (or IP, but hostname preferred for future changes) (typically *.niresorts.local). Leave HTTPS box unchecked.
- Once client is installed, log into ambiance on a browser with the above IP and go to device management
- Click “New Encoder”
- Type in the name of the new encoder, the PMS Encoder ID (refer to old encoder’s entry)
- Select the MAC Address of the new encoder with the dropdown (assuming the encoder is connected to a PC via USB)
- Encoder type will stay the same
- Click the save button and make sure that the encoder shows up as online
- Have an FD agent test and confirm that encoder is working